FAQ

I haven't worn my Elfcraft piece in a while and it has taken on a rather dull shine. Is this normal?

We only use pure 925 sterling silver. It has the most beautiful shine. To preserve this beautiful shine, you or your customers should polish your jewelery occasionally with a silver cleaning cloth. Then the silver will shine as it did before.


Can I adjust the size of my ElfCraft wristpiece?

You can change or adjust the size of leather-silver combinations yourself (such as a loose watch). To do this, heat the silver end with a high lighter setting so that the glued end can be removed. You should cut the leather to the desired length with a sharp knife and glue it back together with a multifunctional adhesive (it is recommended that you protect you fingers with a cloth when doing this).

 

How do the different closing mechanisms work?

Joint lock: Push the prong through the provided opening at an acute angle. It is important here that the prong is pushed in to the end and only then is the hinge opened up again. This movement should work very easily. Where there is resistance, do not try to force it (otherwise you can break off the prong). Ensure that the prong is completely buried in the hole. After the closure is stretched to a flat angle, it locks automatically.

Hook and loop: Push the ring at a 90O angle from beneath into the hooks and using the fitting.

Clasp lock: Please occasionally bend the ‘bottom lip’ forwards slightly at the curve with this closure if it is loosening, or bend the ‘top lip’ backwards.

Box lock: ensure that the V-shaped spring is pushed all the way into the box, until it makes a ‘click’. If the silver spring loosens a little after a while, please bend the spring slightly upwards again.


What do the different Sizes and lengths mean? Which size is right for me?

Bracelets: Wrist circumference plus 2 to 2.5 cm - for a thickness of 5 - 6 mm For thicker limbs, up to 5 cm plus circumference.

Bangles: Look for the narrowest point above the wrist and measure which opening is enough to push the bangle approx. 2.5 to 3.8 cm along the arm.

Necklaces/clasps: 
  • Men: 50 cm long is close to the neck, 60 to 70 cm for chains worn on clothing.
  • Women: narrow neck chokers 40 - 45 cm, 50 cm classic, 60 cm charm reaches to the neckline, 70 - 90 cm worn on clothing.

Rings: Inside circumference in mm. The knuckle is the significant part. It should only just fit over it.